politique de confidentialité

At Nivobio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

Personal Details: Name, email address, phone number, shipping/billing address
Payment Information: Securely processed via trusted third-party payment processors (we do not store credit card details)
Account Info: If you create an account, we store your login credentials securely
Browsing Data: IP address, browser type, device info, pages visited, and usage data

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Improve our website and customer experience
Send order updates, offers, or newsletters (only if you opt in)
Respond to customer service requests
Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Trusted third-party services (like payment processors, shipping providers, email platforms)
Legal authorities, if required by law or to protect our rights

Each third party only receives the information needed to perform their service.

4. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We use secure servers, encryption, and other security measures to protect your personal data. While we do our best to protect your information, no method of transmission is 100% secure.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information
Opt out of marketing communications at any time
Request a copy of the data we hold about you

To exercise your rights, please contact us at: support@nivobio.com

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: support@nivobio.com
📍 Phone Number : +212637760618